Contact us

We can help with general enquiries about our services. Use our form or call
0344 871 11 11.

I have a complaint or feedback

We aim to address complaints, compliments and comments as soon as possible.

Find what you need

Before getting in touch, check if your enquiry is covered in one of these topics:

Help if you're in Israel, Gaza or the West Bank

Learn how the British Red Cross can help you if you're in Israel, Gaza or the West Bank.

Jobs with the British Red Cross

Find out about jobs with us and browse current opportunities.

Hire a wheelchair

Contact your local service to borrow, donate or return a wheelchair.

Our charity shops

Find a shop near you, donate goods, arrange a collection or learn about volunteering.

Get help as a refugee

If you are a refugee, asylum seeker or vulnerable migrant, we may be able to help you.

Get support at home

We can support you after a stay in hospital.

Information and support during an emergency

If you're in the UK and affected by an emergency, our resources can help.

Refugees from Afghanistan in the UK

Get support and information for you and your family.

Support for Ukrainians in the UK

We have information on family visas, the Ukrainian family scheme and claiming asylum in the UK.

Ukraine: information about donating

We answer your questions about donating to Ukraine and how you can show your support.

Useful support organisations

Find details of other organisations which can help you with practical and emotional issues.

For general enquiries, telephone: 0344 871 11 11
(from overseas: +44 207 138 7900).

Write to us at: 44 Moorfields, London, EC2Y 9AL.

Do you have a question about this page or want to give us feedback? Visit our Contact us page.

©2024 British Red Cross The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949), Scotland (SC037738), Isle of Man (0752) and Jersey (430).